Privacy Policy

Battlesbridge Bootcamp Ltd Privacy Policy

Effective Date: 20 June 2026

Battlesbridge Bootcamp Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, enquire about our services, participate in our programmes or become a member.

Who We Are

Battlesbridge Bootcamp Ltd
Company Number: 16590171

The Mousery
Beeches Road
Battlesbridge
Essex
SS11 8GH

Email: team@battlesbridgebootcamp.co.uk

For the purposes of UK data protection law, Battlesbridge Bootcamp Ltd is the Data Controller of your personal information.

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Date of birth
  • Postcode
  • Emergency contact details (where applicable)
  • Information provided through enquiry forms, surveys or communications

Membership Information

Where you become a member, we may collect information necessary to manage your membership, attendance, progress and customer service requirements.

Payment Information

Payments are processed securely by third-party payment providers such as Stripe. We do not store your full payment card details.

Website Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website pages visited
  • Time spent on our website
  • Referral sources

This information helps us improve our website and services.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide information about our services
  • Manage memberships and bookings
  • Process payments
  • Deliver customer support
  • Improve our website and services
  • Monitor attendance and participation
  • Send important service updates
  • Comply with legal obligations

Where you have given consent, we may also send marketing communications regarding:

  • New programmes
  • Events
  • Promotions
  • Special offers
  • Relevant fitness and wellbeing information

You can unsubscribe from marketing communications at any time.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

Marketing Communications

If you choose to receive marketing communications from us, we may contact you by:

  • Email
  • Telephone
  • SMS
  • Other electronic communication methods

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages where applicable
  • Contacting us directly

Telephone Calls

Calls to and from Battlesbridge Bootcamp may be recorded for:

  • Training purposes
  • Quality assurance
  • Customer service monitoring
  • Business record keeping

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

  • Website functionality
  • Analytics and performance monitoring
  • Marketing and advertising
  • Measuring campaign effectiveness

When you first visit our website, you may be asked to accept, reject or manage your cookie preferences.

You can also manage cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Stripe (payment processing)
  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram advertising)
  • Go High Level (CRM and communications)
  • Email marketing and communication providers

These providers process information only as necessary to provide their services and are expected to comply with applicable data protection laws.

Data Security

We are committed to protecting your information.

We use appropriate physical, electronic and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration or destruction.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

Enquiry information is typically retained for up to 24 months unless a longer retention period is required.

Membership records may be retained for longer where necessary for legal, insurance or business purposes.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request transfer of your data
  • Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details provided above.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

Contact us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Battlesbridge Bootcamp Ltd
The Mousery
Beeches Road
Battlesbridge
Essex
SS11 8GH

Email: team@battlesbridgebootcamp.co.uk

Contact